The 4.8 upgrade comes with a new environment! What does that mean? You'll be logging into your database through a different Citrix URL: https://login.orchestrated.com.
Once logged in, you will need to enter a temporary password provided to you by your Key User, and will then be prompted to change it.
Calling all Mac users out there! You will have one more step:
Installing a go daddy certificate.
Please go to this website https://certs.godaddy.com/repository and download the intermediate certificate. Once downloaded, simply double click on the cert to install it into keychain and Citrix should work.
If you have any questions, please let our friendly Support team know via a ticket and we'll jump right on it!