Occasionally A/R Down payment invoice will need to be reversed. Below are the details on how to perform the reversal.
How - To
To reverse out an A/R Down Payment Invoice you will need to choose Copy To on the A/R Down Payment invoice and then choose A/R Credit Memo. Ensure the new document is listing the full amount to credit. Also, make sure that the dates on the A/R Credit Memo are the same as the A/R Down Payment Invoice so that it is reversed out on the same date.