It’s quite common for Orchestrated clients to need invoices when no items are involved. There are two ways to handle this:
- Creating a “Service” Type Invoice
- Creating a “Non-Inventory” item to be included on Item type Invoices.
For more information on creating either type of invoice, see https://support.orchestrated.com/hc/en-us/articles/115015923187-How-Do-I-Create-Service-Type-Invoices or https://support.orchestrated.com/hc/en-us/articles/115015923227-How-Do-I-Create-Non-Inventory-Invoices.