Follow

Citrix Password Security Requirements

Summary

When creating or resetting a Citrix password, there are certain security requirements that must be met before a password is accepted.

  • To request a password reset, please have your Key User submit a ticket to the Support team.  

Requirements

Here is a list of these requirements:

  • Passwords must not contain the user's account name (This includes partial usernames. Ex: The password for user "brewery.accounting" cannot contain "brew", "account", "ting", etc)
  • Password must include at least 3 of the following character types: Uppercase letters, lowercase letters, numbers, non-alphanumeric characters (!, @, #, $, etc)
  • Password must be at least 8 characters
  • Password cannot be any of your last 24 passwords used

 

Failure to meet all of these requirements will result in a a message saying "Incorrect Credentials" and you will be returned to the login screen. Your previous password will remain valid until an acceptable new password is entered.

 

Version 4.5.1.0

 

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments